JOB OFFER :
April 2017 - Permanent Post
Customer service & customer experience Agent
The Halte 24-7 offers the rental of workspaces for professional and business customers from Montreal, the surrounding area and international markets.
The space contains open-plan offices, closed offices, daily workstations, several conference rooms, a lounge and a business terrace welcoming every day the 100 members from some 50 member companies.
The Halte 24-7 is looking for an employee based at the reception center to be the hub of the first printing and customer service space.
Tasks of the employee :
+ Hosting members of the space and visitors
+ Manage members requests and any questions at the service level.
+ Make recommendations to the management of the space in order to continually improve the customer experience.
+ Manage conference room reservations and compilation of usage statistics
+ In charge of invoicing and tracking of payments receivable
+ Manage purchases and stocks of supplies
+ Occasionally, assist in coordinating external events held at Halte 24-7
+ Assistance in the promotion of internal events directly to members
+ Any other tasks related to the company's development plan based on the employee's skills
Required profile :
+ Proficiency in Microsoft Office suite (Word, Excel, Outlook) (required)
An advantage :
+ Experience in catering or hospitality // and / or
+ Experience in Communications // and / or
+ Experience in organizing events
Terms of employement :
+ Salary according to experience
+ Commission on gross sales of conference room rentals (to be discussed)
+ Possibility of advancement within the company within 12 to 18 months.
+ Hours: 8:00 am to 5:00 pm Monday to Friday
+ Start of employment: December 2016
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Contact for application :
Please submit your cover letter and CV to firstname.lastname@example.org. Only candidates selected for interviews will be contacted.