April 2017 - Permanent Post 

Customer service & customer experience Agent

The Halte 24-7 offers the rental of workspaces for professional and business customers from Montreal, the surrounding area and international markets.

The space contains open-plan offices, closed offices, daily workstations, several conference rooms, a lounge and a business terrace welcoming every day the 100 members from some 50 member companies.

The Halte 24-7 is looking for an employee based at the reception center to be the hub of the first printing and customer service space.


Tasks of the employee : 

+ Hosting members of the space and visitors

+ Manage members requests and any questions at the service level.

+ Make recommendations to the management of the space in order to continually improve the customer experience.

+ Manage conference room reservations and compilation of usage statistics

+ In charge of invoicing and tracking of payments receivable

+ Manage purchases and stocks of supplies

+ Occasionally, assist in coordinating external events held at Halte 24-7

+ Assistance in the promotion of internal events directly to members

+ Any other tasks related to the company's development plan based on the employee's skills


Required profile : 

+ 2 to 4 years and more experience in sales or customer service or any other area of expertise related to the job

+ Professionalism

+ Reliability, openness and emphasis on proactivity

+ Editorial facility

+ Adaptability and ease of communication

+ Ability to work independently and customer-oriented (indispensable)

+ Proficiency of French and English written and spoken language (indispensable)

 + Proficiency in Microsoft Office suite (Word, Excel, Outlook) (required)


An advantage : 

+ Experience in catering or hospitality // and / or

+ Experience in Communications // and / or

+ Experience in organizing events


Terms of employement :

+ Salary according to experience

+ Commission on gross sales of conference room rentals (to be discussed)

+ Possibility of advancement within the company within 12 to 18 months.

+ Hours: 8:00 am to 5:00 pm Monday to Friday

+ Start of employment: December 2016

Laval jobs nationwide Job Type Employer / Recruiter Job Summary (permanent link) Send-to-a-friend


Contact for application :

Please submit your cover letter and CV to Only candidates selected for interviews will be contacted.